Apple offers extended returns for Christmas 2020

Apple has updated its returns policy for the all-important Christmas shopping. By extending the typical 14-day return window to January 8th, 2021. A policy change that appears to have happened a little earlier this year, an indication online shopping may be busier this year.

According to the policy, all purchases at the Apple Online Store can be returned free until January 8th, 2021. And applies to items received between November 10th and December 25th. Though Christmas returns are still subject to terms and conditions, for example, they must be returned undamaged and in original packaging. Nonetheless, it makes shopping Apple products this Christmas a little less worrying.

“Items purchased at the Apple Online Store that are received between 10 November 2020 and 25 December 2020 may be returned until 8 January 2021.”


This year there is expected to be tighter stock and longer delivery times. With many product lines, including HomePod Mini, iPhone, Apple Watch, and more seeing extended shipping dates. All due to the global COVID-19 pandemic which is challenging manufacturing, logistics, delivery, and more. Therefore the best advice is order early.

Apple’s Christmas returns policy applies to purchases made on its online store and Apple retail stores.

Making A Return

Initiating a return is very simple once the product has been delivered and invoice to you. Simply follow the following steps:

  1. Go to online Self Service on Apple online
  2. Sign in with your Apple ID and password.
  3. View the order details of the order containing the item(s) you would like to return
  4. Select the “Return items” link.

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