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MacBook Air SSD recall – Information

Apple has recalled 64GB and 128GB MacBook Air models from June 2012 to June 2013 due do issues with the storage component (SSD drive) where your files are installed.

 Why is it being recalled?

Apple has discovered the storage drives in these MacBook Airs may fail.

Is my MacBook Air recalled?

If you purchased your MacBook Air from June 2012 to June 2013 and has 64GB or 128GB of storage it likely is. (If you click on the Apple Logo an go to about this mac, click more info you will be able to see the storage size).

  • Go to the Mac App Store and make sure all updates are installed.
  • Visit this page: http://www.apple.com/au/support/macbookair-flashdrive/

Is the replacement free & what warranty do I get?

Yes it’s free and Apple is running this program for 3 years after your purchased date in June 2012 – 2013 window.

It does not extend the standard warranty of your MacBook Air.

Where to I replace my MacBook Air?

The best option is to book a Genius Bar appointment at a Apple Retail Store online, where the replacement SSD can be fixed in store.

  • Apple Retail Store – Set up an appointment with a Genius.
  • Apple Authorised Service Provider – Find one here.
  • Apple Technical Support – Contact Apple for local service options.

Apple Support Website

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