iPhone 5 Australia replacement – Information

Apple Australia have announced a replacement program on a small percentage of iPhone 5, where it’s been found some iPhones have a sleep/wake button issue.

From May 2nd in Australia affected iPhone 5 will be replaced for free. This does NOT affect the new iPhone 5s.

What is the issue?

A small batch of iPhones manufactured through March 2013 may have an issue where the top button will stop working.

What will Apple do?

Apple will replace the sleep/wake button mechanism, free of charge.

Is my iPhone 5 affected?

Apple determines the issue based on the serial number of your iPhone 5 to find out when it was manufactured.

  1. Go to Settings > General > About and write down your serial number.
  2. Head over to the Apple site here and enter in your serial number.

All instructions on how to get your iPhone 5 replaced if found to be affected can be found here.

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